jili dream Privacy Policy – How We Handle Your Personal Data

When you register and use jili dream, we collect certain personal information that is necessary to operate your account and deliver our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries. We only collect information that is genuinely needed — we do not ask for data that serves no operational or legal purpose. All collection is done transparently, and you will always know what you are providing and why at the point of submission.

The personal information we hold is used to create and manage your jili dream account, process your financial transactions, verify your identity, and deliver the entertainment services you signed up for. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to our policies — which are necessary for the safe operation of your account. Where you have opted in, we may send you promotional communications about new games, bonuses, or platform features that may interest you; you can withdraw this consent at any time through your account settings. Your data helps us detect and prevent fraud, money laundering, and other activities that could harm you or other members on the platform. We may use aggregated, anonymised data for internal analytics to understand how Filipino players use the platform and to improve our services over time. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected.

jili dream does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of jili dream or its members. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We will never share your data with advertisers or unrelated commercial third parties.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all Filipino members to choose a strong, unique password and to avoid sharing their login credentials with anyone. Sensitive data such as payment information is encrypted in transit and at rest using secure protocols, so it cannot be intercepted or read by unauthorised parties. Our platform is monitored continuously for suspicious activity, and our security team responds promptly to any potential threats or anomalies. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with our legal obligations. You can further protect your account by logging out after each session, especially when using shared or public devices.